RepairDesk
All-in-one repair shop management for cell phone, computer, and other repair stores
RepairDesk is a cloud-based point-of-sale and repair shop management platform for small and medium-sized repair businesses. It brings repair ticketing, inventory, appointments, payments, employee management and reporting into a single system, helping shops consolidate day-to-day operations such as creating work orders, tracking parts, scheduling bookings and communicating with customers.
Core modules include Repair Ticket Management, Inventory Management with serialized stock and purchase orders, Integrated Payments supporting card, contactless and online methods through providers such as Square, PayPal and Stripe, Appointment Scheduling, Point of Sale, SMS and Email Notifications, Employee Management, and Business Reporting. Additional products cover unified communication (Connect), Phone System, Appointments Pro for website booking, Work Order Management, Mail-in Repair, Franchise Management, Reviews Management, ARIA for missed call handling, Marketing, Loyalty Program, Gift Cards, Store Credits, Self Check-In and Customer Facing Display. It integrates with 40+ partners and serves industries including cell phone, computer, jewelry, watch, camera, drone, power tools, shoe and small engine repair.
RepairDesk is aimed at small and medium-sized repair shops across multiple trades. It is offered on a free trial basis, with Appointments Pro available as a 7-day trial and included free when purchased with RepairDesk Connect; subscriptions are enabled through the Billing Module.
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