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pulseM

Review and reputation management software for home service companies

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pulseM is a review generation and online reputation management platform for home service businesses, including HVAC, plumbing, electrical, pest control, and cleaning services. It integrates with field service management systems to automate review requests and centralize review monitoring across platforms such as Google and Facebook. The platform also supports customer communication before and after service appointments, including technician introductions with video and prior reviews, chat widgets, and two-way messaging.

Key capabilities include automated review requests, a centralized review dashboard, customer journey mapping, and review velocity tracking. pulseM can be paired with Customer Lobby for prospecting and retention marketing. The platform is offered through a demo-based sales process; specific plan, trial, and pricing details are not stated on the provided pages.

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