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Freshreview

AI-powered review management software

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Freshreview is an online reputation and review management platform that helps businesses collect, monitor and display customer reviews across more than 16 review sites, including Google, Facebook, Yelp and TripAdvisor. It addresses the challenge of gathering reviews consistently and managing them across multiple locations or client accounts from one place.

The platform supports multi-channel review request campaigns through WhatsApp, SMS and email, with branded drip campaigns and QR code generation for tracking review sources. It includes AI-assisted, SEO-optimized review responses, review monitoring with actionable insights, and review marketing tools such as custom widgets, landing pages, and social media posts or reels for LinkedIn, Instagram and Facebook. It also offers white-label capabilities for agencies, including custom branding, domains and communication channels, and integrates with CRMs and other software to trigger review invites automatically.

Freshreview is designed for small businesses, multi-location businesses and agencies. It is available through subscription-based plans with monthly or yearly billing, and offers a 14-day free trial that does not require a credit card.

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