Pango
The autopilot for deliveries, tracking and returns in e-commerce
Pango is an AI-powered platform for e-commerce logistics that brings shipping, tracking, returns, and checkout delivery promises into a single system. It aims to replace fragmented tools and manual work by showing accurate delivery dates at checkout, automating returns and exchanges, and keeping fulfillment, tracking, and post-purchase operations connected.
The platform includes a Delivery Promise module with real-time delivery estimates and an Estimated Delivery Date widget, a Pre-Purchase Banner for product pages, and Dynamic Checkout that surfaces the best shipping options by location. AI features include AI workflows, conversational AI, AI-powered insights from returns and shipments, an AI assistant, and a Data Hub for shop data. Pango integrates with 100+ carriers and tools across operations, marketing, support, and platforms, including Shopify, BigCommerce, Magento, Salesforce Commerce, Klaviyo, Gorgias, and NetSuite.
Pango is built for online stores and e-commerce brands managing shipping, tracking, and returns. Pricing starts with a free plan covering returns software and return shipping for US and Canada domestic labels, with paid plans scaling by order volume and the modules used (deliveries, tracking, returns). Custom plans are available through the sales team, and an Advanced tier adds features such as Shop Now, Instant Exchange, Bonus Credit, fraud prevention, and AI Agent Analytics.
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