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OpenLoop

The white-label operating system for virtual care. Your brand on the front, OpenLoop power

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OpenLoop is a white-label telehealth infrastructure platform that supplies the clinical, technical, pharmacy, and billing operations behind virtual care businesses. It lets organizations offer care under their own brand while the underlying platform handles patient-facing and back-office functions, covering all 50 states with a HIPAA-compliant system.

The platform includes Launchpad, an AI-assisted setup that recommends programs and generates website structure and patient intakes, alongside a patient portal, mobile app, EHR, secure video conferencing, patient communications, and payment processing. Other components include an on-demand provider network spanning 35+ specialties, coaching and registered dietitian support, pharmacy and lab diagnostics with at-home collection kits, a payer network for insurance billing with revenue cycle management, and Chronic Care Management with Remote Patient Monitoring. Clinical programs cover areas such as weight management, hormones, mental health, urgent care, and diagnostics.

OpenLoop is aimed at organizations offering virtual care to their audiences, from healthcare professionals to those launching virtual care for the first time. It offers a turnkey platform through Launchpad as well as more modular services, with pricing varying by the services selected.

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