Okendo
The operating system for building stronger, more profitable customer relationships.
Okendo is a customer marketing platform for Shopify brands that brings reviews, loyalty, quizzes, referrals and surveys into one suite. It captures customer data across touchpoints, organizes it into customer profiles, and syndicates social proof to channels such as TikTok Shop, Google and Bazaarvoice. The platform integrates with tools including Klaviyo, Attentive, Postscript, Meta, Recharge, Gorgias, Omnisend and AfterShip.
Core capabilities include review collection and syndication, points-based loyalty programs, product quizzes, referral programs, surveys, and AI insights. It supports Shopify POS, headless storefronts built with Shopify Hydrogen, React and Vue, and offers APIs and real-time webhooks for custom integrations. Okendo is certified against SOC 2 and compliant with GDPR, CCPA and ADA, with data hosted on AWS in the United States.
Okendo is aimed at Shopify merchants seeking to consolidate customer marketing tools and unify customer data. Products can be bundled under a single subscription, with plans starting from a monthly entry point. Support includes 24/7 live chat, training workshops, email and phone support, dedicated success managers and solutions engineering.
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