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Mitchell 1

Auto repair software and shop management solutions for automotive professionals, operating

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Mitchell 1 provides automotive repair software and shop management solutions for auto repair shops, covering three areas: repair information, shop management software, and shop marketing services. The repair information tools are intended to help diagnose problems, write estimates, and complete repairs, while the shop management software supports running the business, and the marketing tools support customer retention and acquisition.

Repair information includes ProDemand for autos and light-duty trucks and TruckSeries for Class 4-8 commercial trucks, with features such as a search engine, card-based layout, and interactive wiring diagrams. Shop management is offered through Manager SE and Truck Edition, with add-on options available. Marketing products include SocialCRM for retaining customers and LocalSearch for acquiring them. Mitchell 1 is a member of Snap-on, Inc. and part of the Total Shop Solutions family of Snap-on brands.

The products are aimed at general auto repair shops, multi-shop operations, Class 4-8 truck repair shops, fleet operators, training and education providers, tire shops, mobile mechanics, and dealerships. Technical support is included at no additional cost. A free demo is available; pricing details and plan packaging are not specified.

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