Lucep

Lucep is a lead management and customer engagement platform that works on top of existing CRMs to qualify inbound and dormant leads, route and prioritise them, and run AI voice conversations. It addresses the operational gap between lead capture and real conversations, where manual follow-ups, repeated call attempts, and lead reassignment slow teams down. Lucep is delivered as a fully managed service, with the provider handling setup, configuration, compliance, AI training, monitoring, and ongoing optimisation.

The platform combines three capabilities: a Lead Management App that captures leads from multiple sources, routes them to the right owners, and tracks them through to closure; Automated Lead Qualification that engages leads across AI voice, WhatsApp, SMS, and email to confirm reachability and intent; and an AI Voice Agent for inbound and outbound voice conversations across sales and service use cases. It integrates with Microsoft Dynamics, Salesforce, Zoho, LeadSquared, Siebel, Bitrix, and NoPaperForms. Organisations can use one capability or combine all three.

Lucep is aimed at businesses with high lead volumes, distributed teams, and time-sensitive buyer journeys, including real estate, automotive, education, BFSI, and EdTech. Pricing is available on request through a quote process, and a marketing budget calculator is provided for WhatsApp, SMS, email, and phone rates by country.