Skip to content
whatismyalternative

IT Glue

Truly powerful IT documentation software.

Visit IT Glue

IT Glue is a documentation management platform for MSPs and internal IT teams that centralizes technical information, asset relationships, credentials, and procedures. It is designed to reduce information sprawl and make documentation easier to find, maintain, and share across teams.

Core capabilities include structured documentation, relationship mapping, runbooks, checklists, knowledge base and SOPs, secure password management with audit trails and automated rotation, version control, access control, and IP access control. It offers 60+ native integrations with PSA, RMM, BDR, and productivity platforms such as ConnectWise Manage, Autotask PSA, Kaseya BMS, Microsoft 365, Slack, and Microsoft Teams, along with a public API. Add-on products include MyGlue for password management and internal collaboration, and Network Glue for automated network discovery and documentation. AI-powered automation captures user actions to generate step-by-step SOPs.

IT Glue is available in Basic, Select, and Enterprise editions, priced per user with a five-user minimum. It is a Kaseya company.

12 alternatives to IT Glue

Ranked by how well each tool replaces IT Glue: shared features, audience, price and popularity.

  1. Intelligent content platform with document management, process automation, and AI

    Covers 11 of 15 key features.

    63 out of 100 match$42/mo
  2. Team wiki and knowledge base from Atlassian

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    63 out of 100 match$5.16/mo
  3. Connected workspace for docs, wikis and projects

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    63 out of 100 match$10/mo
  4. Automatically captures how work gets done and turns it into step-by-step guides and SOPs

    Covers 6 of 15 key features, has a free plan and starts cheaper.

    Free plan
    61 out of 100 match$13/mo
  5. Knowledge base with AI answers.

    Covers 4 of 15 key features and starts cheaper.

    61 out of 100 match$10/mo
  6. Collaborative Markdown workspace for notes, documentation and knowledge sharing

    Covers 6 of 15 key features, has a free plan and starts cheaper.

    Free plan
    61 out of 100 match$5/mo
  7. Document processes, procedures and tasks in one place so you can stay focused on growing.

    Covers 7 of 15 key features.

    61 out of 100 match$82.50/mo
  8. Real-time collaborative documents, spreadsheets, and chat, positioned as a Salesforce-adj­

    Covers 7 of 15 key features and starts cheaper.

    60 out of 100 match$10/mo
  9. Turns your organization's know-how into a living, reusable memory for humans and AI agents

    Covers 6 of 15 key features and has a free plan.

    Free plan
    60 out of 100 matchFree
  10. AI-Driven Solutions for Faster, Smarter Document Management

    Covers 5 of 15 key features.

    60 out of 100 match—
  11. AI-Powered Remote Access & Support Software | LogMeIn

    Covers 6 of 15 key features and has a free plan.

    Free plan
    59 out of 100 matchContact sales
  12. The AI workspace that works for you.

    Covers 4 of 15 key features, has a free plan and starts cheaper.

    Free plan
    59 out of 100 match$9.50/mo