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Intouch Insight

Your partner in customer experience management

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Intouch Insight provides a suite of tools for customer experience management, including mystery shopping (IntouchShop), operational audits (IntouchAudit), digital checklists and inspections (IntouchCheck), surveys (IntouchSurvey), and a unified CX platform (IntouchCX). The platform is designed for multi-location businesses such as restaurants, convenience stores, retail, grocery, and hospitality. It offers data integration via API, webhooks, and file imports, and is SOC 2 compliant.

12 alternatives to Intouch Insight

Ranked by how well each tool replaces Intouch Insight: shared features, audience, price and popularity.

  1. SatisMeter

    Collect customer feedback through customer surveys

    Covers 8 of 15 key features and has a free plan.

    Free plan
    61 out of 100 match$199/mo

  2. Sogolytics

    Experience management platform combining customer, employee, and market research feedback

    Covers 7 of 15 key features and has a free plan.

    Free plan
    60 out of 100 matchContact sales

  3. Iterate

    Enterprise survey platform for product, research, and lifecycle teams.

    Covers 5 of 15 key features.

    59 out of 100 match$10/mo

  4. CustomerSure

    Voice of the Customer platform for service-driven organisations

    Covers 8 of 15 key features.

    58 out of 100 match$1,999/mo

  5. SurveyAnalytics

    A suite of interconnected and easy-to-use information collection and analysis tools, incl.

    Covers 9 of 15 key features.

    58 out of 100 match—

  6. Snap Surveys

    Snap Surveys: Survey software with an optional managed service covering design, distribut

    Covers 8 of 15 key features and has a free plan.

    Free plan
    58 out of 100 match$30/mo

  7. UXtweak

    UX research platform, built for researchers by researchers.

    Covers 7 of 15 key features and has a free plan.

    Free plan
    58 out of 100 matchFree

  8. Refiner

    In-app survey and customer feedback software for SaaS, fintech, and marketplace teams

    Covers 6 of 15 key features and has a free plan.

    Free plan
    58 out of 100 matchContact sales

  9. Illuminate Education

    Addressing the Whole Child

    Covers 9 of 15 key features.

    58 out of 100 matchContact sales

  10. SurveyMonkey

    Online surveys and market research made easy.

    Covers 3 of 15 key features and has a free plan.

    Free plan
    57 out of 100 match$120/mo

  11. Nicereply

    Customer experience (CX) platform – Nicereply

    Covers 10 of 15 key features.

    57 out of 100 match$59/mo

  12. SurveySensum

    The AI-First Enterprise Feedback & Market Research Platform.

    Covers 6 of 15 key features.

    57 out of 100 matchContact sales