Foundation
The Customer Experience Platform for Builders
Foundation is a customer experience platform for homebuilders that adds a digital layer for buyers and internal teams alongside existing CRM, construction, and ERP systems. It provides white-labeled native mobile apps and an integrated customer portal where buyers can track construction progress, access documents, submit warranty requests, and message their builder, while sales, closing, and operations teams manage communication and handoffs from a central control panel.
The platform includes Closing and Ownership experiences, Operator for milestone and task management, and WarrantyOS for warranty workflows. It supports rich media updates, in-app messaging, automated reminders, and omnichannel delivery through apps, portal, email, and push notifications. Integrations and open APIs connect to back-office systems, while reporting covers buyer engagement and team activity across regions, divisions, and communities. Security features include MFA and SSO. Foundation is aimed at homebuilders and their sales, closing, operations, and warranty teams; the pages describe a demo-led sales process and a launch timeline of 90 days or less, but do not state pricing or packaging details.
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