Forsta

Forsta is an experience and research platform that brings together customer, employee, brand, and market research data. It is designed to help organizations collect feedback, connect different data sources, analyze results, and turn findings into decisions. The platform supports work across industries including market research, retail, insurance, financial services, technology, restaurants, hotels, automotive, entertainment, travel, and utilities.

The HX Platform includes modules for advanced data collection, multi-mode research, data visualization, digital diaries, panel management, online and in-person focus groups, voice of customer, omnichannel analytics, contact center feedback, employee engagement, 360 and 180 assessments, employee pulse, employee lifecycle, reputation management, listings management, review publishing, review requesting, local pages, social media management, competitive insights, and search insights. Forsta AI supports analysis and insight generation, and the platform connects with external tools through integrations. Consulting services, strategic insights, data science services, onboarding and training, participant management, and technical assistance are also available.

Forsta is intended for market research teams, customer experience and employee experience leaders, brand and reputation teams, and organizations managing research programs across multiple channels. The pages do not specify a free plan, trial, or pricing model.