Flipdish

Flipdish is a restaurant management platform that combines direct online ordering with in-store and delivery operations. It provides branded ordering websites and mobile apps, a point-of-sale system, self-service kiosks, kitchen display units, delivery dispatch, and marketing tools, alongside AI features including phone agents, sales forecasting, menu optimisation, and analytics. The platform is designed to keep customer relationships and order data with the restaurant while connecting to third-party delivery and payment services.

Core capabilities include an all-in-one POS covering orders, payments, menus, inventory, staff rotas, and reporting; marketplace management that synchronises menus and pricing across delivery platforms; a kitchen display system connected to the POS; and delivery integrations with partners such as Uber Direct, Stuart, Nash, VROMO, and Ondway. POS integrations include Lightspeed, Toast, Square, Clover, Revel, Oracle Micros, TouchBistro, and others, with an open API and Zapier support for custom connections. AI tools cover demand forecasting, staff scheduling, inventory planning, phone handling, marketing automation, and menu performance analysis.

Flipdish is aimed at independent restaurants, takeaways, franchises, and chains. Pricing is presented as a bundled POS and online ordering package, billed annually per site, with a higher monthly billing option; the bundle includes a branded website, POS, integrated payments, centralised menu management, and consolidated reporting. Transaction fees apply, and the company offers dedicated onboarding and ongoing customer success support.