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Eloquant

Customer relationship management solutions

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Eloquant is a cloud-based customer experience platform that includes an omnichannel contact center, digital channels, chatbot/callbot, real-time supervision, quality monitoring, and Voice of the Customer (satisfaction surveys, review management). It uses AI to automate, analyze and assist. The platform is integrated with business tools and is deployed in 40 countries.

12 alternatives to Eloquant

Ranked by how well each tool replaces Eloquant: shared features, audience, price and popularity.

  1. Exotel

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    Covers 0 of 15 key features.

    62 out of 100 matchContact sales

  2. Zendesk

    Customer service software for support teams of any size

    Covers 1 of 15 key features.

    62 out of 100 match$19/mo

  3. Liveops

    Customer service outsourcing solutions. Access experienced agents, scale fast, and deliver

    Covers 5 of 15 key features.

    60 out of 100 match—

  4. Lucidya

    AI-native CX platform combining social listening, omnichannel engagement, and autonomous (

    Covers 3 of 15 key features.

    60 out of 100 match$125/mo

  5. Kustomer

    Your intelligent CX platform

    Covers 4 of 15 key features.

    59 out of 100 matchContact sales

  6. Dixa

    Agentic customer service platform for ecommerce and consumer brands.

    Covers 6 of 15 key features.

    59 out of 100 matchContact sales

  7. Sprinklr

    The definitive AI-native platform for customer experience management

    Covers 4 of 15 key features.

    58 out of 100 match—

  8. Hiver

    The agentic customer service platform built for complex support.

    Covers 2 of 15 key features.

    58 out of 100 match$25/mo

  9. Customerly

    The AI agent that actually resolves tickets

    Covers 4 of 15 key features.

    58 out of 100 match$19/mo

  10. eGain

    AI knowledge platform for customer engagement across enterprise service channels.

    Covers 4 of 15 key features and has a free plan.

    Free plan
    58 out of 100 match$249/mo

  11. CM.com

    One platform for every customer interaction

    Covers 0 of 15 key features.

    58 out of 100 matchContact sales

  12. OnClarity

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    Covers 8 of 15 key features.

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