Documo

Documo is a cloud fax and intelligent document processing platform for healthcare organizations. It receives incoming documents such as referrals, lab results, and prior authorizations, then uses AI to classify them, extract patient data, match records, and route information into EHRs and other workflows. The platform addresses the manual work involved in finding, reviewing, re-keying, and filing documents that arrive across fax, email, portals, and other systems.

Core capabilities include secure cloud fax, intelligent document processing with AI classification and data extraction, patient matching, workflow routing, HIPAA-compliant electronic signatures, Direct Secure Messaging, and developer APIs for embedding fax and document automation into other applications. Integrations connect Documo to EHRs, practice management systems, cloud storage, email, SSO, and UCaaS platforms. Security features include AES-256 encryption, TLS encryption in transit, SOC 2 Type II certification, and HIPAA compliance.

Documo serves healthcare organizations ranging from small practices to large enterprises, as well as developers building healthcare applications. Cloud fax plans are offered in Solo, Business, and Enterprise editions with monthly or annual billing, usage-based page allowances, and additional charges for extra users, numbers, or pages. A free trial is available for cloud fax plans. Custom pricing applies to the combined fax, intelligent document processing, and EHR integration platform, which includes unlimited users and fax numbers, AI-enabled workspaces, developer APIs, and dedicated account management.