DocsBot AI
AI agents built from your business knowledge that answer questions and take actions.
DocsBot AI is an AI agent platform that turns business content—including websites, documents, help centers, and connected tools—into agents that provide source-linked answers and complete tasks in connected systems. It addresses the need for instant, accurate responses for customers and internal teams, supporting use cases such as customer support, internal knowledge access, lead collection, voice conversations, and APIs.
Key capabilities include importing content from 37+ sources (such as Notion, Confluence, Zendesk Guide, Google Drive, and SharePoint), configuring AI Actions to complete tasks in connected systems, and deploying via website widget, help center, or API. Integrations include help desks like Help Scout, Freshdesk, Zoho Desk, Zendesk, and Salesforce Service Cloud, along with Zapier, Make, and Slack. Additional features include voice agents, lead collection forms, human handoff, conversation analytics, and web search.
DocsBot AI is intended for customer support and success teams, product and docs teams, internal operations teams, and agencies. It is packaged with a free plan for personal use, monthly or annual paid plans (Personal, Standard, Business), and custom Enterprise pricing, with seat-based team user limits and usage-based AI credit limits.
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