Cynthia AI
AI-powered platform that analyzes customer feedback from multiple sources to surface qual
Cynthia AI is an AI-powered feedback analysis platform that ingests customer feedback, tickets, reviews and other qualitative data from connected sources, then surfaces trends, sentiment and actionable insights for product teams. It is designed to help teams understand customer feedback at scale without manual processing.
The platform includes data ingestion pipelines that connect sources such as Zendesk, Intercom, Play Store and App Store, along with CSV file support. It offers deep search for querying feedback, automated reports covering sentiment analysis, trends, issues, frequency metrics and impact measurement, and multilingual analysis that handles slang, romanized text and multilingual opinions. Cynthia AI is built by Andromeda Intelligence.
Cynthia AI is offered through a 14-day free trial with no credit card required. Plans are credit-based: a Starter plan for those getting started, a Growth plan for growing companies, and a Team plan that includes unlimited team members and a dedicated relationship manager. An Enterprise option is available for large-scale companies needing dedicated features, custom onboarding and personalized support.
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