CRM Messaging
Send and receive SMS, WhatsApp, email, and voice from a single platform
CRM Messaging is a cloud-based platform that centralizes business communication across SMS, WhatsApp, email, voice calls, and website chat. It solves the problem of fragmented customer conversations by allowing teams to send and receive messages from multiple channels within a single interface, and by integrating those conversations directly into popular CRM systems.
The platform offers modules for text messaging (including SMS and RCS), the WhatsApp Business API, email marketing with a drag-and-drop builder, a progressive dialer for voice calls, and an AI-powered chatbot for website chat. It integrates natively with HubSpot, Salesforce, Zoho CRM, GoHighLevel, SuiteDash, and Stripe, and connects to over 6,000 apps via automation tools like Zapier and Make. Workflow automation can trigger actions based on events and keywords.
CRM Messaging is designed for businesses of all sizes, particularly those in retail, travel, real estate, healthcare, and education. It offers a free trial with no credit card required, and paid plans are available on a monthly or annual subscription basis. Plans are structured by product (WhatsApp, SMS, Calling, Email) and tier (Starter, Conversations, Advanced, Custom), with pricing based on the number of users, included message credits or minutes, and access to features like automation workflows and integrations.
12 alternatives to CRM Messaging
Ranked by how well each tool replaces CRM Messaging: shared features, audience, price and popularity.
- 70 out of 100 match$25/mo
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