Cozmo AI
The AI workforce for property & casualty.
Cozmo is an AI workforce for property and casualty claims that runs work across the full chain, from first notice of loss through settlement. It answers calls, reads documents, applies policy and country rules, dispatches crews, builds estimates, files FNOL with carriers and drives cases to resolution, keeping conversations, documents and decisions in one system with a shared audit trail.
The Agent Protocol Engine (APE) coordinates agents, enforces policy and maintains shared structured state with deterministic guardrails. Intake, dispatch, field tracking, estimating and settlement modules operate from a claims console with worklists and analytics. Integrations cover carrier-grade SIP telephony, CRM and core claims platforms (Encircle, Dash, Albiware, ServiceTitan), estimating tools (Xactimate, Symbility) and carrier portals for FNOL filing. Intake spans voice, chat, WhatsApp and email across 110+ languages. Security includes SOC 2 Type I and Type II, encryption, role-based access and an exportable audit trail.
Cozmo serves carriers, third-party administrators and restoration contractors. Pricing is outcome-based, charged when a claim resolves rather than per call or seat; no free plan, trial or published editions are indicated.
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