CommPeak
Cloud contact center software with AI-predictive dialing, SMS, cloud PBX, DID numbers andS
CommPeak is a cloud contact center platform that addresses the challenge of managing high-volume customer communications across multiple channels. It combines AI-powered dialing, omnichannel messaging, and telephony infrastructure to help businesses streamline outbound sales, lead engagement, and customer support operations.
The platform includes several core products: the CommPeak Dialer with AI-predictive dialing and AI voice agent integration, TextPeak for SMS campaigns and omnichannel messaging, Cloud PBX for global business calling, SIP Trunking for VoIP termination, DID number management, and HLR LookUp for number validation. It integrates with over 100 tools including CRMs like HubSpot, Salesforce, and Pipedrive, e-commerce platforms like Shopify, and AI voice agent providers like Vapi and ElevenLabs. The platform offers live monitoring, a team inbox, and tier 1 VoIP connectivity.
CommPeak is designed for outbound sales teams, high-volume contact centers, and businesses needing global communication capabilities. Products are sold individually with usage-based or seat-based pricing: the Dialer starts per active seat per day, TextPeak per message, SIP Trunking per minute, Cloud PBX per month, DID numbers per number per month, and HLR LookUp per query. No free plan is mentioned, but a demo is available.
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