Chatmeter
AI-powered reputation management and brand intelligence for multi-location businesses.
Chatmeter is a reputation and local marketing platform for multi-location businesses, helping organizations keep location data accurate, monitor customer feedback, and manage their presence across search, maps, and social channels. The platform is now part of Alchemer, which brings customer feedback and experience management together in a broader platform.
Core capabilities include listings management across Google, Apple Maps, and more than 70 directories, SEO-optimized local pages, review generation, reputation management, social media management, surveys, analytics, and competitive intelligence. AI features include Pulse AI, Signals, and risk monitoring, alongside reporting and dedicated support.
Pricing is based on the number of locations, with unlimited users, and packages can be tailored to include the modules a business needs, with the option to add features later. The platform is aimed at multi-location operators such as corporate listings managers, marketing leaders, operations teams, and executives across industries including restaurants, retail, healthcare, financial services, automotive, local and professional services, and real estate.
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