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BlueHill

Customer Operations, Simplified

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BlueHill is a customer operations platform that brings support tickets, client onboarding, project tracking, and team collaboration into one workspace. It is designed to help teams onboard, engage, and retain customers, with particular attention to the first 90 days of the customer relationship.

The platform includes ticketing with email-to-ticket handling and SLA tracking, onboarding templates with relative due dates, multi-view boards in Kanban, Gantt, and Table formats, a branded customer portal, forms for intake and CSAT, a collaborative knowledge base, customer health scoring, and reporting and analytics. Integrations include Gmail and Outlook email, a public API, outbound webhooks, and Zoom for auto-generated meetings tied to calendar events and booking links.

BlueHill is packaged as a 14-day free trial with no credit card required. It offers a Starter plan for small teams, a Professional plan for growing teams, and a custom Enterprise edition with unlimited members, custom integrations, advanced analytics, a white-label portal, SSO, and dedicated support.

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