Basepilot
AI Agents for Claims Operations
Basepilot provides AI workers that automate insurance claims processing from intake to settlement, addressing manual processes, unstructured data, and work spread across multiple tools and people. The workers are organized by line of business and by claims journey stage, and are designed to run alongside existing claims teams.
The platform includes agentic AI modules for specific tasks: FNOL and intake, assignment, coverage, status updates, data extraction and enrichment, investigation, case summaries, fraud checks, letter writing, subrogation, reserve and pay, and communications. Intake draws from email, phone, web forms, live chat, and mobile app. The product integrates with existing systems without migration, and offers enterprise security features including encryption, audit logging, role-based access controls with SSO, private deployments, and custom model selection.
Basepilot is aimed at insurers, MGAs, and TPAs, with workers tailored to personal lines, commercial lines, specialty lines, and workers' compensation. Contact is made through a demo request; no free plan, trial, or pricing details are stated.
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