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AviaryAI

AI voice and text agents for credit unions and banks

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AviaryAI is an AI communications platform for credit unions, community banks, regional banks and insurance companies. It automates member outreach and internal knowledge access through outbound AI voice agents, inbound voice, branded RCS messaging and an AI knowledge base, with outcomes written back to core banking, CRM, collections and lending systems.

The platform includes outbound voice agents that verify members against live account data, handle two-way conversations, take PCI-compliant payments, leave voicemails, make repeated call attempts and support over 10 languages. Inbound voice resolves member requests without menus, while branded RCS messaging delivers verified sender identity with tap-to-pay, scheduling and callback actions. Human handoff transfers conversations live with full context. Integrations include Jack Henry Symitar, Corelation Keystone, Fiserv DNA, CU*Answers, Salesforce, Creatio, Snowflake, Stripe, Sync1 Systems and Temenos. Compliance features include TCPA-compliant dialing, SOC 2 Type II certification, real-time call monitoring, scoring and complete audit trails.

AviaryAI is built for financial institutions needing scalable member outreach and internal knowledge tools. The company is backed by Y Combinator. Pricing and packaging details are not specified on the provided pages.

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