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Amio

AI chatbot platform built for e-commerce.

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Amio is an AI chatbot platform for e-commerce stores that automates customer support and product discovery. It uses GPT and a store's product data to answer pre- and post-purchase questions, recommend products, and handle order-related requests without coding.

The platform includes a no-code conversational designer with prompt design, conversational and page context, predefined answers, chatbot templates, triggers, variables, and reusable blocks. Its AI knowledge base ingests product feeds, web scraping, and documents such as PDF and CSV files, with regular auto-refresh. Analytics cover chat volume and user feedback. Channels include web chat, mobile in-app chat, Facebook Messenger, WhatsApp, and email. Integrations span e-commerce platforms such as Shopify, WooCommerce, WordPress, Magento, BigCommerce, PrestaShop, and Adobe Commerce, plus helpdesk connectors for Zendesk, Gorgias, Freshdesk, Freshchat, Front, and Salesforce, along with Google Tag Manager and an API reference.

Amio is built for e-commerce stores and their support and sales teams. The site offers a free start option, a demo request, and pricing information; specific plan structures are not detailed on these pages.

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