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Best help desk for SaaS startups

In-app chat, answers from your docs and user context in every conversation, at a price a seed-stage team can carry.

  1. Tidio

    Live chat, chatbots and Lyro AI agent for small businesses

    $24.17/mo

    Website chat plus iOS and Android SDKs, Lyro trained on your docs, and pricing by conversations so adding a developer to support adds no licence.

    Free planAlternatives to Tidio

  2. Intercom

    AI-first customer service platform with Fin AI agent

    $29/mo

    The leader for product-led SaaS with deep docs. Check the Early Stage programme before you rule it out on price.

    Alternatives to Intercom

  3. Help Scout

    Shared inbox and help center that feels like email

    $25/mo

    Email-first, personal B2B support with Docs and the Beacon widget.

    Free planAlternatives to Help Scout

  4. Crisp

    All-in-one business messaging with a shared inbox

    $45/mo

    Flat workspace pricing, chat SDKs and a multichannel inbox for bootstrapped teams.

    Free planAlternatives to Crisp

  5. Chatwoot

    Open-source customer engagement suite

    $19/mo

    Open source and self-hostable, for developer-led teams that want to own their data.

    Free planOpen sourceAlternatives to Chatwoot