Zenoti
All-in-one platform for beauty, fitness and wellness businesses
Zenoti is a cloud-based platform for salons, spas, medspas, barbershops and fitness centers that brings booking, point of sale, marketing, payroll, inventory and analytics into a single system. It addresses the operational fragmentation of running multi-location beauty, wellness and fitness businesses by centralizing guest-facing and back-office workflows.
Core modules include online booking, kiosk and point of sale, memberships and packages, loyalty programs, appointment book, integrated payroll and tipping, marketing, payments, inventory management, photo manager, forms and charting, and business intelligence. It also offers an AI Workforce of agents — AI Receptionist, AI Concierge, AI Lead Manager, AI Marketer, AI Scribe, AI Dispute Manager and AI Business Advisor — plus predictive agents for retention, employee scheduling and inventory. Additional capabilities include Zeenie, an AI-powered assistant, the MyZen provider app, Zenoti Mobile, ZenChat, and an AI Engagement Hub. Integrations span social booking channels such as Instagram, Google and Facebook, along with EHR integration for medspa documentation.
Zenoti serves single-location and multi-location operators across salon, spa, barbershop, medspa and fitness segments, with franchise support. Implementation includes data migration, AI agent configuration, staff training and ongoing success management. The pages reference a demo-based sales process; specific plan tiers, editions and pricing models are not detailed.
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