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WellSky Personal Care

Personal care software for private duty home care agencies

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WellSky Personal Care is web-based software for non-medical and private duty home care organizations, covering care delivery, caregiver management, and back-office operations. It combines in-home and virtual care in a single platform with interfaces for desktop and mobile, and includes AI-powered workflows, analytics and reporting, and dashboards for tracking performance metrics and client condition changes.

Capabilities include applicant tracking, screening, and training tools for staff management; caregiver engagement and retention tools; and a Family Room portal that gives families access to the client care calendar and shift notes and lets them pay or split bills. A mobile app supports schedules, shifts, tasks, and profiles. AI features powered by WellSky SkySense AI include summarization and ambient documentation, with WellSky Summarize and WellSky Ambient Documentation embedded in the solution. Related offerings include WellSky Personal Care Connect API and Insights, CareInsights for Personal Care predictive analytics, and WellSky TeamEngage for caregiver rewards and engagement.

The product is intended for franchise and independently owned private duty agencies. It is available through a demo request; the Family Room portal is described as free for families. The pages do not state plan tiers, trials, or seat-based or usage-based packaging.

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