vWork

vWork is a job scheduling and dispatch platform designed for businesses that manage fleets of 15 or more drivers or field workers, particularly those handling last-mile delivery and field service jobs. It solves the problem of coordinating dispatchers, drivers, and customers by providing real-time visibility and communication, while also creating an auditable record of each job. The platform helps reduce operational inefficiencies, such as excessive fuel costs and time spent on manual coordination, by streamlining the entire delivery process from scheduling to proof of delivery.

The software offers template-based configuration, allowing businesses to tailor workflows without extensive setup. Key capabilities include real-time SMS communication between all parties, and a proof-of-delivery module that captures time-stamped, GPS-located, customer-signed photographic evidence. vWork provides an advanced API and native integrations with accounting and telemetry platforms, and has a history of integrating with various other systems through partner services. It is designed to work on mobile devices for drivers and field workers, with a separate interface for dispatch controllers and managers.

vWork is aimed at businesses with fleets of 15 to 200 or more users, including drivers, field workers, dispatchers, and managers. The platform is offered on a seat-based pricing model, with the fee calculated per user on an annual contract. It does not offer a free plan, but provides a free self-service support tier with all licenses. Paid support options are available, and the company offers a tailored onboarding process to configure the software for each client.