The Review Solution
Online reviews platform for businesses.
The Review Solution is a SaaS application from Third Coast Interactive that helps businesses collect, monitor, and manage online customer reviews. It addresses the challenge of getting satisfied customers to post reviews and directing those reviews to the appropriate sites, covering more than 100 review sites across general, medical, dental, contractor, automobile, hospitality, and specialty categories.
Review requests can be sent by email or text message, with customizable messages and the option to upload a logo or photo. Customers choose which review site to post to, and the order of presented sites can be rearranged. The dashboard provides review monitoring, one-click responses, activity tracking per employee, and oversight of sent requests and customizations. The service is available as a monthly subscription with no contract or termination fee.
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