TeamSense
Text-based absence reporting and workforce communication for frontline teams
TeamSense is an attendance and absence management platform for hourly and frontline workforces. Employees report call-offs by text message or IVR phone call without downloading an app, and the system timestamps the absence with a standardized reason code, applies attendance points, and alerts supervisors so schedules can be adjusted. Absence records sync back to HRIS and payroll systems.
Core capabilities include SMS-based two-way messaging with automated translation, employee self-service access to absence history and points balances, real-time supervisor notifications, and AI-powered employee answers on policies, benefits, and schedules. Automated workflows handle safety check-ins and form submissions. Integrations cover major HRIS, payroll, time-and-attendance, and data warehouse platforms out of the box, with API, SFTP, spreadsheet upload, and RaaS options for other systems. SAML 2.0 SSO is supported through Okta, Microsoft Entra ID, or OneLogin.
TeamSense is aimed at manufacturing, logistics, and other frontline operations. Pricing is per employee and varies by headcount, number of sites, and selected plan. Three editions are offered: Visibility for attendance tracking, Action adding insights, communication, and workflow automation, and Enterprise bundling AI features, points system, outbound integrations, and SSO.
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