SurveyLab
Survey software made easy.
SurveyLab is a browser-based platform for creating surveys, questionnaires, forms and tests, collecting responses through multiple channels, and analyzing results in real time. It supports customer experience, human resources, market research and UX research workflows, with no software installation required.
Core capabilities include responsive surveys for PC, tablet and mobile, survey branding, multilingual questionnaires, and collection via email, SMS, web widget, popup, QR code, NFC, mobile app and social channels. AI features cover survey and response translation, sentiment analysis and response tagging. Reports are generated automatically as responses arrive, with filters and exports to Excel, SPSS, PowerPoint, PDF and CSV. Integrations include Salesforce, Zendesk, Intercom, LiveChat, Slack, Mailchimp, Google Drive, Google Analytics, Zapier, PrestaShop, Synerise, Traffit and research panels Cint and Dynata, plus REST API, SFTP and ODBC connections. Security features include SSL/HTTPS, password protection, IP restrictions, 2FA and an event log.
SurveyLab offers a free sign-up, a 14-day trial and a 30-day money-back guarantee. Paid editions are Starter, Advanced, Professional and Enterprise, with monthly or yearly billing and response allowances that increase by tier. The Professional plan includes teamwork for three users; Enterprise adds five or more users, widgets, 360 surveys, AI analytics, white label, on-demand development, on-premise deployment, dedicated support and an SLA.
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