Strada
AI agents that run insurance operations
Strada is an AI operating layer for insurance operations, providing conversational and agentic AI agents that complete claims, servicing, and sales workflows end to end. It addresses the need to handle first notice of loss, policy servicing, billing, renewals, and claims status inquiries across voice, email, chat, and SMS, while writing outcomes back to core policy, claims, and CRM systems.
The platform includes conversational agents for intake and inquiries, agentic workflows for endorsement processing, claims processing support, and document processing, plus browser agents for operating legacy portals without APIs. Native integrations connect to policy systems, claims management, AMS, CRM, and CCaaS platforms, with governance features including role-based access, audit logging, escalation rules, real-time observability, and testing and QA tools. Security controls include SOC 2 Type 2, GDPR, data isolation, and LLM privacy measures.
Strada is built for insurance carriers, TPAs, MGAs, and brokers. Deployment is supported by forward-deployed engineers who handle integration, configuration, and go-live. The pages describe a demo-based engagement model without specifying free plans, trials, editions, or pricing structure.
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