SendPulse

Multi-channel marketing automation platform combining email, SMS, web push, chatbots, CRM,

SendPulse is a marketing automation platform founded in 2015 as an email service. It combines email, SMS, web push, live chat, and chatbots for Facebook, Instagram, WhatsApp, Telegram, TikTok, and Viber in a single workspace, alongside a built-in CRM with sales pipelines, a website and landing page builder, pop-up forms, and an online course builder. Cross-channel automation flows trigger replies and create deals based on customer actions.

Core modules include email campaigns with a drag-and-drop builder, segmentation, A/B testing, and statistics; Automation 360 for event-triggered multichannel flows; a chatbot builder with live chat; a CRM; a website builder; and an online course builder. An AI assistant handles copy generation, chatbot flow building, customer conversations, translation, and CRM updates. The platform offers API and webhooks, ready-made integrations with 40+ applications, and connectors for Make and n8n.

SendPulse is aimed at businesses managing marketing, sales, and customer support together, with team roles and shared workspace access. It offers a free plan with no time limit, paid plans for scaling, and 24/7 support with onboarding assistance.

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Key facts

Starts at: Free
Free plan: Yes
Free trial: Yes
Open source: No
Founded: 2015

What it does

A/B testing
AI assistant
Analytics
Api access
Automation
Automations
Audience segmentation
Campaign builders
Campaign reporting
Chatbot
Crm integrations
Dashboards
Deliverability
Docs
Email marketing15000 emails per month on the free plan up to 500 subscribers for free sending 3 users per account on free 10 users per account on pro and unlimited users on enterprise 5 10 50 unlimited automated flows by plan 100 100 1000 email verifications by plan 250mb 1gb 2gb 5gb image storage by plan 2 websites and 2 bio link pages on free 24 7 live chat and email support help center youtube guides and community for all plans mailing list size can also be billed as pay as you go where purchased emails stay valid for a year custom pricing plan builder for tailored plans vip plan for over 5 million subscribers via sales contact visa mastercard and paypal accepted pricing defaults to yearly billing at 20 or 6 month at 10 email templates numbered 140 plus on the free plan and over 130 responsive templates overall subscribers can connect facebook instagram whatsapp viber telegram and tiktok chatbots subscription widgets for website chatbot signups live chat with behavior triggered messages amp emails supported resend unopened emails with a new subject line subscriber rating for activity based segmentation user access levels for sharing limited account access email verifier for cleaning lists automation 360 with event triggered flows ready made automated flows data filters priority time scheduling and an automation 360 mobile app api and webhooks for data transfer chatbot flows hand off to human agents with full conversation history ai assistant generates campaign copy builds chatbot flows pop ups and automations handles customer conversations translation voice input and creates deals and call summaries mcp server and openapi 3 1 specs expose chatbot builder email crm and automation as tools for ai clients llms txt and llms full txt discovery endpoints published at api sendpulse com ai plugin manifest for gpt actions rest api over https returning json at https api sendpulse com api client libraries for php python ruby java node js and c plus a third party go wrapper supported integrations listed as make zapier wordpress and shopify with 40 plus built in tools plus make and n8n connectors offices in the united states brazil mexico and ukraine support staffed 24 7 in english spanish portuguese ukrainian and russian over 200 000 customers as of july 15 2026 named customers include swatch k rcher pricewaterhousecoopers radisson blu hotels and lot polish airlines mobile apps for email chatbot replies and courses youtube channel help center blog and sendpulse academy courses and webinars available as free learning resources website builder supports seo tools and google analytics integration online course builder accepts payments through stripe paypal and mercadopago crm supports automatic deal creation from flows chatbots and subscription forms

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