SaaSquatch

SaaSquatch is a referral and loyalty platform that helps companies build, launch and optimize automated referral programs to drive customer acquisition and retention. It enables teams to reach new audiences through trusted recommendations, create customer experiences, generate new and recurring revenue, and increase retention and repeat-purchase rates. Programs can be placed at key touchpoints such as inside mobile or web apps, on post-purchase thank-you pages, and on dedicated website pages.

The platform includes customizable email, widget and microsite builders, unique referral codes and links, flexible sharing options, leaderboards, reward exchanges, tiered and time-based offers, and automated reward fulfillment. It supports rewards such as gift cards, points, credit, discounts, product features and upgrades, and custom rewards through third-party integrations. SaaSquatch offers referral program logic, flexible APIs (webhooks, REST and GraphQL), and native integrations with tools including HubSpot, PayPal, Salesforce, Segment, AppsFlyer, Branch Metrics, Marketo, Recurly, Stripe Connect, Tango Card and Zapier. It also provides SSO with Okta, SAML, AzureAD and Google, team user roles and permissions, referral status and activity tracking, and an analytics dashboard for monitoring engagement and revenue.

SaaSquatch is designed for marketing, customer experience and success teams that want to run referral and loyalty programs across the customer lifecycle. The platform offers a LifeCycle package that supports both referral and loyalty programs. Implementation timelines typically range from two weeks to three months, depending on program complexity, company size and available resources.