Remy Rewards
Digital loyalty cards, customer rewards, push notifications and insights for hospitality,,
Remy Rewards is a digital loyalty platform for hospitality, retail and service businesses that replaces paper loyalty cards with a digital card held in a customer's phone or wallet. It aims to reduce lost or forgotten cards, keep reward progress visible, and give merchants a direct channel for communicating with customers between visits.
The platform includes a Merchant Portal with live KPI tracking, customer and reward trend visualisations, and an activity stream. Stamps can be issued via NFC taps using a plastic NFC card or the Remy Connect app, with real-time updates on customer progress. The back office supports card design and branding, role-based team access, location-level views, reward logic, tiers, campaign rules, and exportable analytics. Push notifications can be targeted by customer segments such as unredeemed rewards, inactivity windows, and birthdays, with scheduling and tracking of opens, returns and conversions. AI tools generate push notification copy that can be tailored by segment. Integrations cover POS systems including Square, Epos Now and Goodtill by SumUp, ecommerce platforms including Shopify and Squarespace, bookings via Acuity Scheduling, and automation via Make and Zapier. Digital gift vouchers can be sold in-app or through a dedicated microsite.
Remy Rewards is aimed at independent businesses across hospitality, retail and service sectors. It offers a free trial without requiring payment details, with two paid plans: Starter and Growth. Both are priced per location, with monthly and annual billing options. Starter includes two card designs, unlimited locations, two extra team members, unlimited rewards and data exports, and one push notification per month. Growth adds unlimited card designs, unlimited team members, unlimited push notifications, scheduling, AI features, a birthday club, custom printed assets, integrations, and gift vouchers, with an additional monthly charge for the voucher microsite.
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