Refactor
Helping the world's largest organizations safely refactor their operations to unlock new-g
Refactor builds autonomous AI systems that operate legacy software for large organizations in healthcare, retail, and logistics. The product addresses the challenge of safely integrating AI into complex, existing IT environments without replacing core systems. It enables companies to automate manual workflows that depend on navigating outdated portals, making phone calls, and processing unstructured data.
The platform offers AI agents for specific operational tasks. In retail, agents automate catalog onboarding by extracting product data from vendor files, and power multilingual conversational shopping assistants for e-commerce. In healthcare, agents handle revenue cycle management by researching denials across payer portals and EHR systems, and making phone calls to payers for eligibility verification, prior authorization, and claim follow-up. The system runs calls in parallel and provides a full audit trail.
Refactor works with organizations serving tens of millions of customers. The company is backed by investors and targets large enterprises in healthcare, retail, and logistics. The website does not specify pricing models, free plans, or trial availability.
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