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Pypestream

AI agents that finish the job

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The platform includes an AI Agent Builder, Voice AI, Chat Agents, Human in the Loop escalation, Analytics & Insights, and Security & Compliance tooling. Solutions are designed and deployed by Pypestream's forward-deployed solutions engineers, working from the customer's standard operating procedures and data. Voice AI handles inbound calls including claims intake, appointment scheduling and dispute resolution. Chat Agents operate across web, mobile, WhatsApp and SMS with shared context. When an AI agent reaches its limits, the platform transfers to a live agent with conversation history, customer profile and suggested next actions. Analytics provide real-time resolution rates, CSAT, cost savings and escalation patterns.

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