Puzzle

Puzzle is a visual operations platform that documents how workflows, teams, tools, and data connect as one blueprint. It solves the problem of operational knowledge being scattered across diagrams, wikis, and documents that quickly become outdated or lack depth. The platform structures every object with data, making it possible to see who owns each step, which tools are involved, and what processes cost, so teams can identify where to improve.

Key capabilities include the Workflow Canvas for mapping processes, the Team Designer for showing role ownership, and the Tool Canvas for tracking software dependencies. Nova AI helps build the initial blueprint from existing docs, screenshots, or transcripts, while Puzzle MCP makes the blueprint readable by AI agents like Claude or ChatGPT. Integrations sync with n8n, Zapier, Make, and HubSpot. Other features include process costing, conditional coloring, shared views, and embedded videos.

Puzzle is designed for organizations, agencies, and freelancers who need to document and improve operations. It offers a free Starter plan with access to all features and limits on objects, plus paid Builder and Optimizer plans billed per editor per month, and a custom Enterprise plan with advanced permissions and white-glove onboarding.