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Plecto

Plecto

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Plecto is a KPI dashboard platform for sales and customer service teams. It connects data from CRM, telephony, helpdesk and other systems into real-time dashboards, helping teams see target progress and identify where action is needed. The platform also adds gamification elements such as contests, achievements and notifications to support team motivation.

Core capabilities include real-time dashboards and reports, customizable KPIs, coaching and training tools, and gamification features. Plecto offers more than 150 integrations across categories including sales and CRM, telephony, support, marketing, finance, POS, e-commerce, databases and HR. An MCP integration allows AI agents to build dashboards, create formulas and add widgets using natural language. Dashboards can be displayed on office TVs, with a mobile app available for iPad, iPhone and Apple Watch.

Plecto is designed for sales and customer service teams, including call centers and subscription-based businesses. It is offered with a 14-day free trial that does not require a credit card. Subscriptions are license-based, with licenses required for employees whose data is tracked; admins and viewers who do not send data to Plecto can view dashboards without a license.

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