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Planview Customer Success Center

Customer success resources, support, and services for Planview products

Visit Planview Customer Success Center

Planview Customer Success Center is a portal that brings together learning, community, support, and services for Planview products. It provides product documentation, capability guides, and success resources covering strategic planning and execution, along with support case management for AgilePlace and ProjectPlace and access to system status information.

Resources include instructor-led and on-demand courses through the University of Planview with certifications, webinars, community events, and inner circles for collaborating with product teams. Programs cover digital customer engagement, ideation campaigns, the Labs program for experimental features, and a UX research lab. Services include implementation and continuous professional services, learning services, Evolve advisory services, remote advisory services, and the Success accelerator. Support options include support package comparison, premium support, technical account management, and case submission. The portal is powered by NICE Knowledge Management.

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