Pigeon
Automated follow-ups & paper chasing for insurance workflows.
Pigeon is a document follow-up automation platform for insurance agencies, designed to replace manual email chasing for subjectivities, premium audits, inspections, renewals, and other paper-chasing workflows. It listens for events in connected systems—such as a policy being bound or an audit becoming due—and automatically sends document requests to producers for items like ACORD applications, TRIA forms, loss runs, and compliance documents.
Producers reply by email with attachments or e-signatures, and Pigeon AI ingests, categorizes, and validates each document against a request checklist, splitting combined PDFs and flagging issues such as missing signatures or mismatched policy details. Workflows are configurable, with automatic reminders, centralized tracking, and auto-generated pre-filled forms. Documents, data, and audit trails sync back to document management, policy admin, and reporting systems. A Pigeon API with webhook events supports programmatic document requests, and integrations are built by the Pigeon team.
Pigeon is aimed at insurance agencies and teams managing document-heavy workflows across programs and lines. Security and compliance certifications include SOC 2 Type II, GDPR, and HIPAA. Pricing details are not listed; contact is via a call booking.
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