OneText
Text-to-buy and two-way SMS messaging layered on top of conventional SMS marketing for e‑
OneText is a conversational commerce platform that adds text-to-buy functionality, shopper-specific product recommendations, and two-way texting to a brand's existing SMS marketing. It solves the problem of low conversion rates from traditional SMS campaigns by allowing shoppers to reply to a text to complete a purchase, receive AI-suggested product replies, or be handled by live concierge agents. Orders sync back to the merchant's store and payment processor.
Key features include Text to Buy with Magic Links, AI Smart Replies that recommend products and answer questions, live concierge agents for complex requests, and automated refills for repeat orders. The platform integrates with Klaviyo, Sendlane, Salesforce Commerce Cloud, Shopify, and WooCommerce, and accepts payments via PayPal, Stripe, Maverick, or Authorize.net. It supports campaigns, cart recovery, two-way quizzes, QR codes, pre-sales, winbacks, and delivery notifications.
OneText is designed for ecommerce brands looking to increase revenue from their SMS channel. It offers three editions: Growth, Volume, and Enterprise. The Growth and Volume plans include a monthly platform fee and per-transaction fees on Text to Buy orders, with no minimums and no fee on online orders. The Enterprise plan is custom-priced for brands with 100,000 existing subscribers. All plans include AI Offers and Upsells, concierge with live agents, campaigns, automations, and refills.
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