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Loops

Email platform for SaaS teams to send marketing, lifecycle, and transactional email from a

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Loops is an email platform for software companies that sends marketing, lifecycle, and transactional email from a single product. It addresses the problem of keeping email in sync with product data, so workflows can trigger on contact property changes, integration updates, or app events while contact records stay current.

Core capabilities include workflow builders with triggers, branching, audience filters, and playbooks; themes and reusable components for consistent email design; segments and contact properties; goal conversion tracking; and an AI agent for writing and setup. It connects through the Contacts API, Events API, webhooks, an npm package, and integrations including Supabase, Clerk, Stripe, PostHog, Segment, Zapier, Make, Webflow, Framer, and Auth0. Deliverability safeguards cover bounce suppression, send pacing, retries, and manual review.

Loops is aimed at software and SaaS teams, including engineering and marketing working together. Pricing is based on subscribed contacts, with no per-seat or per-send charges on paid plans. A free plan covers unlimited contacts and a capped number of sends to the newest contacts within a rolling 30-day window, includes all features, and carries Loops branding; paid plans remove the branding and send cap.

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