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IsOn24

AI call agent that answers business phone calls, sends texts and books appointments

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IsOn24 is a cloud-based AI receptionist that answers incoming calls with natural conversation, replies to customer text messages, books appointments and reservations, and collects lead information. It provides a local phone number for each call agent and can forward or port existing numbers. Businesses can also use it as an automated answering service, queue live calls to their own phones, and let customers book appointments, send messages, or fill out lead forms online.

The platform includes a Call Agent and a Text Agent that share knowledge for consistent information, an Appointments system with multiple calendars and reminder texts, a Leads system with customizable questions and instant alerts, and an Automatic Call Queue that routes live calls to any phone or browser. It offers 50+ generative voices plus recorded voices, call recording, voicemail transcription, SMS, and call blocking. Native integrations cover Google Calendar, Square Appointments, and Jobber, with Zapier and an API for connecting CRMs and other apps. IsOn24 is packaged in four plans with monthly or annual billing, usage-based minutes and texts, and seat limits ranging from one to ten users; a 7-day free trial is available without a credit card.

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