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eWay-CRM

CRM software embedded into Microsoft Outlook for managing contacts, deals, projects, and

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eWay-CRM is a customer relationship management system built into Microsoft Outlook, allowing teams to organize emails, meetings, contacts, companies, deals, and projects in one place. It is designed to keep communication history and upcoming steps visible to the whole team, and to turn routine email handling into structured CRM records.

The platform includes workflows, custom fields, custom forms, shared views, and permissions, along with AI features such as email tone detection, summaries, task suggestions, and signature recognition. It connects with Microsoft 365 tools including Teams, Power BI, SharePoint, Power Automate, and Word and Excel add-ins, as well as third-party apps such as QuickBooks, Mailchimp, WordPress, Zapier, Make, 3CX, and Adobe Sign. It can be used in the cloud or installed on a company's own servers.

eWay-CRM is aimed at small and medium-sized businesses across industries such as manufacturing, construction, consulting, IT, and finance. It offers a free edition for unlimited users, a 14-day trial of the Plus edition, and paid plans billed monthly, yearly, or on a three-year term. Paid editions are priced per user, with additional Sales and Projects modules available separately.

12 alternatives to eWay-CRM

Ranked by how well each tool replaces eWay-CRM: shared features, audience, price and popularity.

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  7. Stock-aware CRM for B2B product sellers.

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  8. All-in-one AI-powered CRM platform unifying marketing, sales, and support teams on a 360°

    Covers 8 of 15 key features and starts cheaper.

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    Covers 0 of 15 key features and starts cheaper.

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    Covers 10 of 15 key features.

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