Cody

Cody is an AI assistant platform from CodeSM that provides four specialized agents designed to address different business conversation needs. The platform solves the problem of making organizational knowledge accessible and actionable across various contexts, from internal employee support to customer-facing interactions. Each agent is trained on a shared knowledge base of documents, websites, and tools, with permission-scoped access to ensure users only retrieve information they are entitled to see.

The four agents are Cody Assist for knowledge and support answers with citations, Cody Convert for proactive website conversations, Cody Clear for compliance-grade controlled responses, and Cody Live for avatar-based experiences. Key capabilities include integration with documents, drives, sites, and tools; permission-scoped retrieval; shareable links, embeds, Slack, Discord, Zapier, and API access; model-agnostic design allowing model choice per workflow; audit trails with logged and exportable queries; and deployment options in cloud, private cloud, hybrid, or on premises. The platform also supports tools and integrations for agents to call systems, resolve live values, and complete multi-step work with configurable approvals.

Cody is designed for teams across operations, HR, IT, customer support, growth, marketing, sales, legal, finance, healthcare, and events. Cody Assist is available with a free plan and paid plans based on monthly credits and team size, with Basic, Premium, and Advanced tiers. Cody Convert is in early access with Growth and Scale plans based on engaged conversations per month. Cody Live and Cody Clear are custom-priced based on requirements and controls.