Brightpearl
Retail operating system for multichannel ecommerce and wholesale
Brightpearl is a retail operating system for multichannel merchants and wholesalers that centralizes back-office operations. It addresses manual work across order fulfillment, multi-location inventory, shipping and accounting through its Automation Engine, while supporting sales forecasting, inventory planning and retail analytics to inform purchasing and stock decisions.
Core modules include inventory management, inventory planning, order management, order fulfillment, shipping, warehouse management with barcode scanning, retail accounting, reporting and analytics, and CRM. It connects to platforms such as Shopify, Amazon, BigCommerce, Magento, eBay, Lightspeed, Square, Xero, QuickBooks, ShipStation, Klaviyo and Dotdigital through its App Store, with deep APIs and a certified developer network. It runs on Amazon Web Services with role-based access controls, IP restrictions, nightly backups and point-in-time restore.
Brightpearl is aimed at growing and established multichannel retailers and wholesalers. Pricing is bespoke and tailored to each business, with unlimited users included at no extra cost; a demo and a Technical Solution Proposal outline costs and implementation before any commitment. Implementation, onboarding training, 24/7 support and ongoing consulting are part of the offering.
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