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Acronis Support Portal (Service Provider)

Support portal for Acronis service providers covering product documentation, FAQs, and how

Visit Acronis Support Portal (Service Provider)

The Acronis Support Portal for service providers is a self-service resource covering product documentation, FAQs, security updates, licensing information, how-tos, troubleshooting, and technical questions across Acronis products. It also carries a notice that Microsoft retires EWS access on October 1, 2026, requiring Microsoft 365 tenant administrators to grant the requested Microsoft Graph API permissions before their migration is scheduled to maintain Microsoft 365 backup and recovery.

Content is organized by product, including Acronis Cyber Protect Cloud, Disaster Recovery, Acronis Cyber Files Cloud, Acronis Cyber Frame / Infrastructure, Acronis Cyber Appliance, Acronis Cyber Protect Connect, Acronis Cloud Manager, Acronis Cloud Migration, and Acronis Cloud Security, and by article type such as FAQ & Hot Topics, Security Updates, Licensing, Requirements, Features and More, How-tos, Troubleshooting, and Technical Questions & Known Solutions. The portal is available in multiple languages and includes search, sign-in, and links to the support policy and contact center.

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